Shipping policy

1. Shipping Methods:

We offer several shipping options to meet your needs, including standard, expedited, and international shipping. The available shipping methods may vary depending on your location and the items in your order.

2. Processing Time:

Orders are typically processed and shipped within 1-3 business days of payment verification, excluding weekends and holidays. During peak seasons or promotional events, processing times may be slightly longer.

3. Shipping Rates:

Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method. You can view the shipping costs for your order during the checkout process before finalizing your purchase.

4. Estimated Delivery Time:

Delivery times vary depending on the shipping method selected and your location. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the progress of your delivery.

  • Standard Shipping: Estimated delivery within 3-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • International Shipping: Estimated delivery within 7-21 business days, depending on customs clearance and local postal services.

Please note that these are estimated delivery times and actual delivery may vary due to unforeseen circumstances such as weather delays or customs processing.

5. Shipping Restrictions:

We currently ship to select countries worldwide. However, there may be certain restrictions on shipping to specific regions or remote areas. If you have any concerns about shipping to your location, please contact our customer service team for assistance.

6. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the carrier's website.

7. Missing or Delayed Shipments:

In the rare event that your shipment is delayed or goes missing, please contact our customer service team for assistance. We will work with the shipping carrier to resolve any issues and ensure that you receive your order as soon as possible.

8. Shipping Promotions:

From time to time, we may offer free shipping promotions or discounts on shipping fees. These promotions will be clearly communicated on our website or through promotional materials.

9. Contact Us:

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@tailoredjunk.com. Our customer service team is here to assist you.